Arrival and departure information for The North Cape Line

Day 1 | Arrival

If included, your tour will begin with an overnight stay in either the Clarion Bergen Hotel, Clarion Admiral Hotel or Thon Hotel Rosenkrantz. For transfers to the hotel, the closest Flybussen bus stops are:

You can find the official Flybussen schedule on their website.

Check-in at all hotels is at 3:00pm and if you arrive early you can store your luggage and explore Bergen.

All guests need to visit the hospitality desk at either Clarion Bergen Hotel or Clarion Admiral Hotel the day before embarkation, any time between 6:00pm and 9:00pm. This is where you will receive transfer information as well as your luggage tag for check-in.

Day 2 | Embarking MS Trollfjord

Jektevik Terminal, Nøstegaten 30, 5010 Bergen

Breakfast is included at your hotel before your transfer time to MS Trollfjord. If included in your booking, the bus will pick you at your hotel which will have a ‘MS Trollfjord’ sign on it. Transfer times are set by deck number. You can find the approximate times below, but please note that the times may change, and the hospitality desk will have the final transfer times for you.

• Decks 7, 8, and unspecified cabins: 11:00am

• Decks 4 and 6: 11:30am

If included in your package, you will also enjoy a sightseeing tour that starts from your hotel. The bus will be outside Clarion Hotel Bergen at 9:00am or 9:30am. The tour does involve some walking, so we recommend weather-proof clothes and shoes. Please check with the hospitality desk for the final times.

Please take all of your belongings with you on the bus, as the tour will end at the terminal. Please be sure that the luggage tag you received from the hospitality desk is attached to your luggage along with your cabin number.

Check-in at Jektevik Terminal opens at 10:30am and closes at 2:00pm.

After you have checked in at the terminal and dropped off your luggage, all guests will attend the safety briefing in the Guest Lounge Lecture Hall, located inside the terminal building.

Lunch will be served on board in the main dining, Flora, between 12:00pm and 2:00pm. Your cabin will be ready for you at 2:00pm. After you’ve settled in, our Coastal Experience Team will be waiting to meet you between 3:00pm and 5:45pm. to give you information about upcoming activities and lectures.

We set sail from Bergen at 2:30pm, and your journey on The North Cape Line begins!

Day 1 | Arrival

Please check your personal itinerary if you have a hotel night booked.

If you have booked the Oslo transfer with Hurtigruten, you’ll be provided with a Flytoget ticket in your confirmation email. Please follow the instructions here on how to access your ticket and to use the Flytoget.

If booked through Hurtigruten, you may be in the Clarion Hotel The Hub which is located within 200 meters walking distance from the closest exit to the Byporten shopping of the Oslo Sentralstasjon (Oslo Central Station). Please click here to find a map of the station and the location of the hotel.

Check-in for Oslo hotels is available at 3:00pm and luggage can be stored there for early arrivals.

Be sure to stop at the hospitality desk at Clarion Hotel The Hub between 6:00pm and 9:00pm to pick up your luggage tags and get the time for your transfer, as these are subject to change.

The rest of the day is yours to explore the capital of Norway!

Day 2 | Embarking MS Trollfjord

Revierkaia, Revierstredet, 0150 Oslo

Breakfast is included at your hotel before your transfer to MS Trollfjord. Please ensure you take all your belongings with you on the transfer bus, which will meet you outside Clarion Hotel The Hub at 12:00pm.

If included in your booking, you will also enjoy a 3-hour sightseeing tour with an English-speaking guide that starts from Clarion Hotel The Hub. The tour does involve some walking, so we recommend weather-proof clothes and shoes. The approximate start times for the tour are 9:00am, 9:30am, or 10:00am. Please check with the hospitality desk for your time.

The tour ends at the port, where you will meet MS Trollfjord. Please check your personal itinerary and make sure that the provided luggage tag is attached to your luggage at check-in at the port.

You may embark and check-in on board starting from 12:00pm and check-in closes at 5:00pm.

Once on board, everyone must attend the safety briefing, which will be conducted in the ship's lecture hall.

Lunch will be served in the main restaurant, Flora, between 12:00pm and 2:30pm. Your cabin will be ready at 3:00pm. After you’ve settled in, our Coastal Experience Team will be waiting to meet you between 3:00pm and 5:45pm to give you information about upcoming activities and lectures.

MS Trollfjord sets sail from Oslo at 6:00pm, and your journey on The North Cape Line begins!

Day 1 | Arrival

If you have pre-booked a transfer from the airport to the hotel, you can read more information about the red Bussring buses to the city center here. Please be sure to present your transfer voucher.

Please check your personal itinerary if you have booked a hotel in Tromsø. Check-in is open from 3:00pm for all hotels. The rest of the day is yours to explore and enjoy Tromsø, the Arctic capital of Norway.

Breakfast is included at your hotel.

Day 2 | Embarking MS Trollfjord

Prostneset, Quay 8 (next to the terminal), Samuel Arnesens gate 3, 9008 Tromsø

After breakfast, the bus to MS Trollfjord will stop by the city-center hotels from 12:00pm onwards. Please be sure to take all your belongings and luggage with you.

Once at the port, check-in on board MS Trollfjord is open between 08:00am and 5:00pm.

Lunch will be served on board in the main restaurant, Flora, between 12:00pm and 2:30pm. Your cabin will be ready for you at 3:00pm. On board, you’ll be notified when the Coastal Experience Team will take you through the mandatory safety briefing before the ship’s departure.

Please make sure you are on board MS Trollfjord by 5:00pm at the latest. MS Trollfjord departs Tromsø at either 6:00pm or 9:00pm, depending on your itinerary.